Política de envío
Shipping Policy
Thank you for shopping with us. Below you will find all the information regarding our shipping process.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, it will be shipped out.
Please note that during high-demand periods, processing times may be slightly extended.
Shipping Time
Shipping times vary depending on your location:
- United States: 7–12 business days
- Canada, UK, Europe: 7–15 business days
- Australia & New Zealand: 8–16 business days
- Rest of the world: 10–20 business days
Please note that these are estimated delivery times and may vary due to external factors such as customs delays or carrier issues.
Shipping Costs
We offer free shipping worldwide on all orders.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order in real time.
If you do not receive your tracking information within 5 days, please contact us at torvic24@gmail.com.
Customs, Duties & Taxes
We are not responsible for any customs fees, import duties, or taxes that may apply once your order reaches your destination country.
These charges are the responsibility of the customer.
Delays
While we work hard to ensure timely delivery, delays may occur due to:
- High order volume
- Postal service issues
- Customs processing
We appreciate your patience and understanding in such situations.
Incorrect Address
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Stolen Packages
We are not responsible for lost or stolen packages marked as delivered. If this occurs, please contact your local carrier for assistance.
Contact
If you have any questions about your order or shipping, feel free to contact us at: